Template for legal review. This document was generated as a starting point and must be reviewed and approved by Booknip's legal counsel before it is relied upon.
What we collect
Account details, organisation details, orders, invoices, support conversations and, with your consent, analytics about how you use the site.
Why
To provide and bill the services, secure accounts, provide support and meet legal obligations.
Sub-processors
Microsoft (e-mail delivery and hosting), the payment provider you pay with, OpenAI (only the text you type into the BN AI Agent), and ipapi.co (approximate location, only with your consent).
Your rights
You can export your data or ask for it to be erased from Privacy & data in your account, subject to legal retention of financial records.
Retention
Financial records are kept for the statutory period; sign-in codes, reset links and analytics are deleted automatically on a fixed schedule.