Need Help? Request A Callback Working Hours: Sunday to Thursday, 9:00 AM – 6:00 PM (GST)Business software licensing, guided by verified partners—from selection to renewal.
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BOOKNIP SUPPORT CENTRE

One ticket. Clear ownership. A visible path to resolution.

Your assigned partner owns the first response and tenant communication. Booknip operations and management remain available through the documented escalation path.

8 hoursNormal first response4 hoursHigh-priority response1 hourCritical response

Create a support ticket

Include the business impact, reference number and expected outcome.

Accountable support workflowReceived → Assigned → In progress → Resolved → Customer-confirmed closure, with L1–L3 escalation.
BOOKNIP MARKETPLACE ASSISTANT

BN AI Agent

Online · Grounded in Booknip data
Hello

How can I help you today?

I can answer from Booknip content and live marketplace data, then guide you through the real business process.

BN AI Agent does not search the open internet. Answers are limited to Booknip website content and approved marketplace data.
ASK ME

Talk with BN AI Agent

BN AI Agent

Hello! I’m here to help you navigate Booknip. Tell me what you need, or choose one of the suggestions below.

Available now
Voice input ready
BUY APPLICATION

Select an application plan

Partner-led purchaseChoose a live plan, sign in, confirm seats, obtain partner approval, pay through the configured gateway and receive the licence.
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BECOME A PARTNER

Build your Booknip partnership

  1. 01
    Business identityLegal details, registration, address and contacts.
  2. 02
    Capability profileRegions, technical skills and support coverage.
  3. 03
    Compliance documentsBusiness licence, signatory ID and supporting records.
  4. 04
    Agreement & reviewAccept the agreement and submit for Booknip approval.
Controlled activationYour login is created securely but remains inactive until the application is approved.
Start full partner onboarding
SEARCH PARTNER

Find an approved partner

Search by name or open Advanced Search for location and capability filters.

SUPPORT

Create a support ticket

Resolution and escalationReceived → Assigned → In progress → Resolved → Closure. Escalation: L1 partner → L2 Booknip operations → L3 management.
Track ticket
CONTACTS

Connect with Booknip

Call+971 0 000 0000Emailinfo@booknip.exampleWhatsAppStart conversation
Working hoursSunday to Thursday, 9:00 AM – 6:00 PM (GST)
Office addressBooknip office address (to be confirmed)

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