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Booknip Customer Agreement

Version 1.0 · effective 29 October 2026

Template for legal review. This document was generated as a starting point and must be reviewed and approved by Booknip's legal counsel before it is relied upon.

1. Scope

These terms govern subscriptions and licences bought through the Booknip marketplace, directly or through an authorised Booknip partner.

2. Subscriptions

Subscriptions run for the selected term and renew automatically unless cancelled before the renewal date. Prices for an unchanged plan are held for the renewal.

3. Payment and tax

Fees are payable in the currency shown at checkout. Applicable taxes are shown before payment and on the tax invoice.

4. Cancellation and refunds

New purchases may be cancelled for a full refund within the cancellation window shown at checkout. After that, cancellation takes effect at the end of the paid term.

5. Partners

Where a partner sells, invoices or supports your subscription, the partner is responsible for those services.

6. Data protection

Booknip processes personal data as described in the Privacy Notice and the Data Processing Agreement.

Version history

BOOKNIP MARKETPLACE ASSISTANT

BN AI Agent

Online · Grounded in Booknip data
Hello

How can I help you today?

I can answer from Booknip content and live marketplace data, then guide you through the real business process.

BN AI Agent does not search the open internet. Answers are limited to Booknip website content and approved marketplace data.
ASK ME

Talk with BN AI Agent

BN AI Agent

Hello! I’m here to help you navigate Booknip. Tell me what you need, or choose one of the suggestions below.

Available now
Voice input ready
BUY APPLICATION

Select an application plan

Partner-led purchaseChoose a live plan, sign in, confirm seats, obtain partner approval, pay through the configured gateway and receive the licence.
Loading published applications…
BECOME A PARTNER

Build your Booknip partnership

  1. 01
    Business identityLegal details, registration, address and contacts.
  2. 02
    Capability profileRegions, technical skills and support coverage.
  3. 03
    Compliance documentsBusiness licence, signatory ID and supporting records.
  4. 04
    Agreement & reviewAccept the agreement and submit for Booknip approval.
Controlled activationYour login is created securely but remains inactive until the application is approved.
Start full partner onboarding
SEARCH PARTNER

Find an approved partner

Search by name or open Advanced Search for location and capability filters.

SUPPORT

Create a support ticket

Resolution and escalationReceived → Assigned → In progress → Resolved → Closure. Escalation: L1 partner → L2 Booknip operations → L3 management.
Track ticket
CONTACTS

Connect with Booknip

Call+971 0 000 0000Emailinfo@booknip.exampleWhatsAppStart conversation
Working hoursSunday to Thursday, 9:00 AM – 6:00 PM (GST)
Office addressBooknip office address (to be confirmed)

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